[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”padding-5-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ text_color=”#332156″ text_content=”Frequently Asked Questions (FAQ)”][/split_line_heading][divider line_type=”No Line” custom_height=”50″][toggles style=”minimal”][toggle color=”Accent-Color” title=”Is it safer to order with Ordde Bar?”][vc_column_text]

Our motto is to offer the safest possible service format to customers and waiters, minimizing physical contact between staff and customers.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What restaurants are available?”][vc_column_text]

All the restaurants that are adhered to our service, both for table operations, take-away and delivery. The list will be ordered by proximity to the address defined by each customer.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”How does Ordde Bar facilitate the work of the waiters?”][vc_column_text]

Ordde Bar redefines customer-waiter communication and allows the customer to mark the times of the orders, review and modify them. In this way, the waiter reduces the number of trips to the table and offers a more agile, efficient and error-free service. During busy hours, waiters will have to “run less”.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What happens if I have a query or complaint?”][vc_column_text]

If the query or complaint is related to the restaurant, the platform allows you to call the waiter in real time. This way, the waiter will come as soon as possible to solve it.

If, on the contrary, it is related to the platform, you can contact our technical support at: atencion@OrddeBar.com

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”How can I contact Ordde Bar?”][vc_column_text]

You can write to us at info@OrddeBar.com and we will answer your question as soon as possible.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What is Ordde Bar?”][vc_column_text]

Ordde Bar is a service offered and sold by Ordde Apps SL. It provides service to restaurants, bars and cafes and allows you to order and pay in an easier and faster way, avoiding queues, delays and misunderstandings.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”How does it work?”][vc_column_text]

By scanning a restaurant’s QR code or selecting a restaurant on OrddeBar.com, the menu of the restaurant is displayed and the customer can prepare and send his order himself.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What time can I place an order?”][vc_column_text]

At the establishment while it is open and the restaurant receives orders. From the web, to order @delivery or @take-away, at any time.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”Can I make an evaluation about the restaurant?”][vc_column_text]

Yes, in “Order History”. You can access all the orders placed and leave an assessment of the establishment.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”Is there a minimum order quantity?”][vc_column_text]

Not at tables. However, for @delivery and @take-away each restaurant establishes the minimum required.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”Can I pick up my order?”][vc_column_text]

Yes, it will only depend on the restaurant providing this service.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”Can I make occasional requests in my order?”][vc_column_text]

Yes, special requests can be indicated in each order.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What if I want to add something to my order?”][vc_column_text]

You can order as many times as you want and when you want. You don’t have to ask for everything the first time.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What do I do if I have allergies or intolerances?”][vc_column_text]

The restaurant will indicate this information about each of its products on the menu.

[/vc_column_text][/toggle][toggle color=”Default” title=”Is there an Ordde Bar app?”][vc_column_text]

It is not necessary. A mobile phone with Internet access is enough. Ordde Bar does not take up space on your device.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”When will I be charged for my order?”][vc_column_text]

Each establishment that has signed up to the Ordde Bar service will give its customers the payment options it deems appropriate. You will be able to pay before leaving in cash or card through the establishment’s dataphone.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”Does it cost me anything as a customer of the establishment?”][vc_column_text]

No, the prices when you order through Ordde Bar will be the same as those offered by the establishment through traditional ordering methods.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”Will I have to set up my entire menu to start with?”][vc_column_text]

You will be able to configure your menu with the help of the Representative Agent who has accompanied you during the contracting process. If you prefer, he or she will be in charge of configuring your entire menu.

[/vc_column_text][/toggle][toggle color=”Accent-Color” title=”What if I want to change something on my menu?”][vc_column_text]

Don’t worry, with Ordde Bar, changing your menu won’t take more than a few seconds. The menu manager is agile, fast and easy to use!

[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”20″][/vc_column][/vc_row]